top of page

OUR INDUSTRY FOCUS

Fundraising is not about pressure — it’s about people. At Credo, we help nonprofits turn generosity into daily practice by equipping them to engage donors with clarity, rhythm, and trust. Every step is designed to make donors feel valued, connected, and inspired to give.

Behind every strong fundraising effort is a system that actually works. Credo provides practical frameworks that replace chaos with rhythm — from daily touchpoints to annual campaigns. Our tools are simple, readable, and scalable, helping organizations align their vision with long-term sustainability.

Leader Partnership

We believe fundraisers shouldn’t carry the weight alone. Credo comes alongside executive directors, development officers, and boards as a trusted partner, providing resources that reduce complexity and sharpen focus. With the right support, leaders can spend less time managing systems and more time inspiring generosity.

Refund, Cancellation & Fulfillment Policy

Credo Fundraising Solutions provides advisory, coaching, and strategy services that are relational and time-based.

Fulfillment of Services

Once payment is received, Credo Fundraising Solutions will initiate fulfillment by emailing the client to schedule an initial conversation. This initial conversation is used to confirm goals, clarify context, and collaboratively determine the appropriate Scope of Work (SOW), timeline, and next steps.

Because Credo’s work is customized and relational, the scope and cadence of services are finalized after payment and initial alignment, rather than through a one-size-fits-all deliverable.

Timely client participation in scheduling and intake is required to ensure smooth fulfillment.

Refunds

Because time is reserved in advance and work begins immediately upon engagement, fees are non-refundable once services have started, including time spent on intake, preparation, alignment, or scope definition.

Cancellations & Rescheduling

If you need to cancel or reschedule a scheduled session, please provide at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be forfeited.

For ongoing engagements or monthly advisory relationships, either party may cancel with 30 days’ written notice. Any services delivered prior to the effective cancellation date will remain billable.

Good Faith Commitment

If unexpected circumstances arise, Credo Fundraising Solutions commits to handling fulfillment, cancellations, and transitions with grace, clarity, and good faith, honoring both the client’s needs and the time reserved for the work.

Heading 6

© 2035 by C. Reyes. Powered and secured by Wix

bottom of page