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Get in Touch

Credo Fundraising Solutions

502 W. 7th St

STE 100

Erie, PA 16502

503.358.0802

rsmicker@credofundraisingsolutions.com

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311 Delaware Ave.

Lansdale, PA 19446

Refund, Cancellation & Fulfillment Policy

Credo Fundraising Solutions provides advisory, coaching, and strategy services that are relational and time-based.

Fulfillment of Services

Once payment is received, Credo Fundraising Solutions will initiate fulfillment by emailing the client to schedule an initial conversation. This initial conversation is used to confirm goals, clarify context, and collaboratively determine the appropriate Scope of Work (SOW), timeline, and next steps.

Because Credo’s work is customized and relational, the scope and cadence of services are finalized after payment and initial alignment, rather than through a one-size-fits-all deliverable.

Timely client participation in scheduling and intake is required to ensure smooth fulfillment.

Refunds

Because time is reserved in advance and work begins immediately upon engagement, fees are non-refundable once services have started, including time spent on intake, preparation, alignment, or scope definition.

Cancellations & Rescheduling

If you need to cancel or reschedule a scheduled session, please provide at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be forfeited.

For ongoing engagements or monthly advisory relationships, either party may cancel with 30 days’ written notice. Any services delivered prior to the effective cancellation date will remain billable.

Good Faith Commitment

If unexpected circumstances arise, Credo Fundraising Solutions commits to handling fulfillment, cancellations, and transitions with grace, clarity, and good faith, honoring both the client’s needs and the time reserved for the work.

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